Privacy Policy

This Privacy Policy applies to:

• PocketOffice websites
• Cloud desktop environments
• Software applications and dashboards
• Support, documentation, and related services

This policy does not cover third-party services that you may connect to PocketOffice independently.

We collect only the information necessary to deliver, operate, secure, and improve our Services.

2.1 Account Information

When you create or manage a PocketOffice account, we may collect:

• Name
• Email address
• Organization or workspace name
• User roles and permissions
• Authentication and login credentials

This information is used to identify users, manage access, and provide account-related services.

2.2 Workspace Content & Files

• PocketOffice processes files and content stored within your cloud workspace solely to provide the requested functionality, such as access, syncing, collaboration, and backup.
• We do not claim ownership of your content
• Content is not used for advertising or profiling

2.3 Usage & Activity Data

To maintain reliability and security, we collect limited usage information, including:

• Application usage within the cloud desktop
• Login timestamps and session duration
• System interactions and feature usage

This data helps us monitor performance, prevent misuse, and improve the user experience.

2.4 Device & Technical Information

For security and operational purposes, we may collect:

• Browser type and version
• Operating system
• IP address
• Device identifiers related to session management

This data is used for access control, fraud prevention, and troubleshooting.

We use collected information to:

• Provide and operate PocketOffice Services
• Authenticate users and manage secure access
• Enable collaboration, sharing, and permissions
• Monitor system health and prevent unauthorized activity
• Improve product features, usability, and performance
• Provide customer support and service communications
• Meet legal, regulatory, and contractual obligations

PocketOffice does not sell, rent, or trade personal data.

4.1 Ownership

• You retain full ownership of all files, data, and content stored in your workspace
• PocketOffice acts only as a service provider processing data on your behalf

4.2 User Controls

Depending on your role and plan, you may:

• View and update account details
• Manage user access and permissions
• Control file sharing and collaboration settings
• Export or delete your data where applicable

We implement reasonable administrative, technical, and organizational safeguards to protect data, including:

• Role-based access controls
• Encrypted data transmission
• Secure authentication mechanisms
• Activity monitoring and audit logging

While we strive to protect your data, no system can guarantee absolute security. Users are encouraged to maintain strong credentials and follow security best practices.

We only share personal or workspace data under the following circumstances:

• When necessary to deliver the Services you request
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, safety, or integrity of PocketOffice or its users
• With your explicit consent

We do not share data for advertising or unrelated commercial purposes.

We retain information only for as long as necessary to:

• Provide the Services
• Features, functionality, or interfaces may change, improve, or be discontinued over time
• Meet legal or regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized according to our retention practices.

PocketOffice may use cookies or similar technologies to:

• Maintain login sessions
• Improve site performance
• Enhance usability and security

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

PocketOffice may operate across regions. By using the Services, you acknowledge that data may be processed in locations where our systems or service providers operate, subject to appropriate safeguards.

PocketOffice is not intended for use by individuals below the age required by applicable law. We do not knowingly collect personal data from minors.

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our Services. Updates will be posted on this page with a revised “Last Updated” date. Continued use of PocketOffice after updates indicates acceptance of the revised policy.

If you have questions about this Privacy Policy or how your data is handled, you may contact us through the support channels provided on the PocketOffice website.